Privacy Policy

At Dr. Keyur Dave's Nephrology Practice, we respect and protect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, book appointments, or communicate with us through any other means.

By using our website, you consent to the collection and use of your personal data in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and postal address.
• Health Information: Health history, medical concerns, reason for appointment, and other health-related details you provide to us during your interaction.
• Appointment Information: Date, time, and location preferences for consultations.

Note: We do not collect sensitive health information unless provided by you through the booking process or in the course of your consultation.

2. How We Use Your Information

The information we collect from you is used in the following ways:

• To Process Appointments: Your details are required to confirm and schedule your appointments, either in-person or online.
• To Respond to Inquiries: We may use your contact information to respond to any queries you send through our contact form or email.
• To Improve Our Services: The information helps us understand your needs and improve the quality of our services.
• To Provide Relevant Health Information: If you subscribe to newsletters or patient resources, we may use your email to send health tips, updates on services, or other related information.

3. Data Protection and Security

 We take reasonable steps to protect your personal information and ensure that it is treated securely. We implement various administrative, technical, and physical measures to safeguard the data you provide to us.

However, please note that no data transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

4. Sharing Your Information

We will not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with the following parties:

• Healthcare Providers: If necessary for the continuation of your care, we may share your information with medical staff or specialists involved in your treatment.
• Service Providers: We may share your information with trusted third-party service providers that help us manage our website, appointment scheduling, or communication systems (such as email providers, appointment scheduling software, etc.), but they are prohibited from using your information for any other purposes.
• Legal Compliance: We may disclose your information if required by law or to comply with legal processes, such as a court order.

5. Cookies

• Our website may use cookies to enhance your experience. Cookies are small data files stored on your device that help us track your preferences and website usage patterns. You can control or disable cookies through your browser settings if you prefer not to have them stored on your device. However, disabling cookies may affect the functionality of our website.

6. Your Rights and Choices

You have the right to:

• Access: Request access to the personal information we hold about you.
• Update: Request corrections or updates to your personal information.
• Delete: Request the deletion of your personal information (subject to legal or contractual obligations).
• Opt-Out: Opt-out of receiving marketing communications or newsletters by following the unsubscribe instructions in the emails we send.

To exercise any of these rights, please contact us at [niramayahealthcaremum@gmail.com].

7. Links to Third-Party Websites

Our website may contain links to third-party websites for your convenience. We do not control or endorse these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will post the revised version on our website with the updated date. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your personal data.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the way your personal information is handled, please contact us:

• Email: niramayahealthcaremum@gmail.com
• Phone: +918108167176
• Address: NLBhavesha Apt., 1, st floor, Veera Desai Rd, opp. Sports Complex, Azad Nagar, Andheri West, Mumbai, Maharashtra 400053

Effective Date: [Date]